About Us

About Us: Toucan Telemarketing

At Toucan Telemarketing, we’ve embraced a forward-thinking approach to secure a bright future for our company and our team. Founded by Paula Bates in Congleton, Cheshire, in September 2001, our journey has been one of dedication to delivering bespoke, results-driven telemarketing campaigns.

Empowering Our Team

In our pursuit of ongoing competitiveness and sustainability, we’ve made a significant transition to an Employee Ownership Trust (EOT) model. This shift reflects our commitment to not only maintaining our success but also ensuring the long-term job security and values that define us.

Our team of 15 staff members are now proud shared owners of Toucan Telemarketing. This decision wasn’t just about securing our future; it was about recognising the invaluable contributions of our team and empowering them with a real stake in their own future.

Our Commitment to Excellence

What sets us apart in the telemarketing landscape is our unwavering dedication to our clients. Our motto, “We work as you, for you, with you,” isn’t just a slogan – it’s a philosophy embedded in every aspect of our operations.

Paula Bates, alongside fellow Directors Rachel Spencer and Nikita Shufflebottom, remains at the helm of our company. Together, we’re committed to preserving the company culture we’ve cultivated over the years, while also fostering an environment where every team member has a voice and a genuine impact on our trajectory.

Join Our Journey

Toucan Telemarketing isn’t just a company; it’s a community of dedicated professionals united by a shared vision. As one of the 1,418 employee-owned businesses in the UK, we’re proud to contribute to the country’s economic landscape while shaping our own destiny.

Join us on our journey as we continue to provide top-tier telemarketing services to SMEs and large enterprises alike. Together, let’s redefine success, one call at a time.

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