B2B Appointment Setting Services | High Quality Sales Leads

We specialise in generating new leads by taking quality data lists, establishing new sales relationships and setting sales appointments. In turn, this moves prospects through your sales funnel into face-to-face meetings, telephone calls, or video appointments via Zoom, Skype or Microsoft Teams.

The hardest part of any marketing and sales campaign is to take your prospect to the next level with a view to closing the deal. But sales is exactly that, a process and it all starts with cold-calling.

As a b2b appointment setting company, Toucan take full ownership of 33 lead and keep you fully up to date on cold, warm and hot sales leads.

Appointment setting supports you by:

1. Sourcing quality data
2. Qualifying leads
3. Booking sales appointments
4. Confirming the day before the appointment

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B2B sales appointments made for you

At Toucan, we believe in one man, one job!

We know your salespeople don’t like all the leg work of making their own appointments, and truth be told their time is much better spent in front of potential clients closing the sale.

Being a telesales setting team means we are committed to connecting your business with the most relevant leads, this is our speciality. We always get an agreement for a call back, and we pursue the lead until we get a meeting, or until we know there is no interest. We will never pester someone, we know it is in your best interests to create a positive relationship from the beginning.

Working in tandem like this with your team ultimately makes the acquisition of sales-leads far more streamlined, leaving your team to get on with doing what they do best. Closing sales.

FAQs

What is B2B appointment setting?

The process involves placing calls to prospects from your marketing list, whether that is an existing database or a list newly generated by Toucan as part of the campaign.

Prospects are nurtured until they become qualified leads, at which point an appointment is set for a convenient time, and the lead is handed to your sales team to complete the contract negotiations.

How can appointment setting help your business avoid time wasting?

You offload the time-intensive process of placing calls, especially to a long list of prospects who have not yet been qualified.

In return, you get back a stream of qualified leads who are ready to convert to become paying customers, so your in-house account managers and sales teams can maximise their productivity and raise more revenues.

How much does outsourced appointment setting cost?

With Toucan, you pay for our time in daily blocks. A typical campaign with us is 10 days a month, for 3 months, to ensure you get the best value for money.

Our payment process is completely transparent, with no additional charges or nasty surprises to catch you out – all data, reports, training and on boarding is included in what you pay for.

What is appointment setting in sales?

The process by which a marketing prospect is scheduled for a sales call or face-to-face meeting.

It’s a critical moment in B2B telesales campaigns, as it marks the pivot point at which a loosely qualified prospect becomes regarded as a likely paying customer in the near future.

Why is appointment setting important?

Setting an appointment with a B2B telesales prospect is a clear statement of interest, and often a statement of intent to place an order.

More than that, it is essential to maintain a steady stream of incoming appointments, so that you do not risk wasting time or losing productivity by having sales reps and account managers sitting idle.

What is said when making an appointment?

The process can sound like a normal conversation, but is designed to steer the prospect towards becoming engaged and giving you their time.

A typical call might start with a brief summary of the product or service on offer, followed by open questions to engage the prospect in conversation and help them to recognise the benefits of the product or service for them.

Once they are engaged, it’s a case of setting a date and time for an appointment, so a sales representative can attend and finalise any contract arrangements.

What are the most effective strategies for securing an appointment?

It’s not always easy, but there are strategies that can help to increase the overall success rate:

Placing follow-up calls especially if the prospect asked you to call later
Maintaining ongoing communication and positive relationships with prospects
Ensuring appointments can be set at a time and date convenient for the prospect

We have years of experience using these and advanced strategies as part of our B2B telesales service, with repeated huge success.