Salespeople are too often lulled in to thinking it’s ok not to pick the phone up. Client business More »
Welcome to the Toucan Blog
If you’re looking for posts relating to B2B telemarketing, you’ve come to the right place. You can also subscribe to our newsletter or follow us on twitter for updates.
Manufacturers: What’s Your Outbound Strategy for Sales Growth?
Paula Bates, Managing Director of Toucan Telemarketing has managed outbound telemarketing campaigns for hundreds of manufacturing businesses over the More »
Are Your Lapsed and Lost Clients an Untapped Goldmine?
Clients come and clients go in any business. Most companies have a raft of contacts who used to More »
Rapport: What Role Does It Play in Customer Stickiness?
S/he who chases wins. It’s a sales cliché that’s become hackneyed because it’s true. But it goes unheeded More »
Why Pay for Outsourced Telemarketing Instead of Doing It In-House?
When businesses think about outsourcing telemarketing, they usually think about the blanket benefits of outsourcing in any field. More »
What are the Biggest Risks You Might Not be Aware of When You’re Choosing a Telemarketing Partner?
Choosing the right outsourced telemarketing partner is a business-critical decision. The horror stories circulating about incompetence, hardball tactics, More »
How Can Open Questions Prevent Your Prospects Closing You Down?
Fact: People say no and very rarely say yes when they’re faced with a closed question, particularly in More »
Turning up the temperature on telemarketing
When you think of telemarketing, it’s all too easy to think of large call centres filled with people More »
Toucan Telemarketing: 20 Years in the Business
As any successful entrepreneur will know, starting a business is no easy feat, but for a company to More »